PinnedLen Epp·Feb 3, 20245 Customer Support Tips for Startup FoundersLike a lot “startup tip” lists, the following points may seem obvious, but believe me, they are all hard won.
PinnedLen Epp·May 8, 2023Parking Policy and the Tragedy of the Common Sense | A review of Paved Paradise by Henry GrabarJournalist Henry Grabar’s Paved Paradise explains why we poured bitumen all over the place, why it made so much sense to the people who did…
Len Epp·Mar 6Itch Coding: How We Can All Help Solve Those Small Problems That Add Up to Big Ones NowAs a non-technical co-founder or employee of an online platform or app, or basically any company that creates its own software, you know…
Len Epp·Jul 16, 2024If It Were Any Other Sense…If someone came up to you and burned you with a red-hot fireplace poker, you wouldn’t accept that, right?
Len Epp·May 5, 2024NHL Team Heartbeat Charts for the 2023–2024 SeasonOne great way to analyze an NHL team’s performance over an entire season is through visualizations.
Len Epp·Nov 9, 2023One Tip I (Accidentally) Learned for Managing Rising Food PricesWhen the pandemic began way back in 2020, a lot of us realized how little we hard around the house, and how much we relied on frequent…
Len Epp·Sep 14, 2023How I Got to 300 Pushups Per DayI don’t normally write about personal things like this, but recently people have been expressing surprise when I tell them about something…
Len Epp·Jul 13, 2023How I Time-Travelled in Legend of Zelda: Tears of the Kingdom (I Think!)So, the other day I was exploring in Tears of the Kingdom in the Akkala Highlands, and to the west I saw the trail in the sky of a falling…
Len Epp·Nov 30, 2021A Simple Hidden Feature You Can Use to Change Your Login Image in macOSSetting up a new computer from scratch is a huge chore.
Len Epp·Sep 14, 2021On Loop MistakesI don’t know why, but I’ve always been especially bothered whenever I encounter someone making a certain kind of self-reinforcing mistake.
